Featured Articles


EasyGates post growth record

Last updated: Wednesday, August 3, 2016 - Save & Share

EasyGates, the electric gate automation, access control and safety supplier has reported most their successful financial quarter in 25 years of trading.

The company has seen a growth rate above 20 per cent per annum for more than five years. However, figures show that between April and June of this year there was a 25 per cent increase on the same time last year. This comes after a recent customer service questionnaire the company sent out to their database which brought ‘positive results.’

The survey showed that 95 per cent of customers were happy with the service they have received, 95.6 per cent of customers felt the products supplied met their needs. And 96.3 per cent of customers felt the products offered by EasyGates offered value for money.

Managing director of EasyGates, Tony Daniels-Gooding said: ‘We believe these successes can be attributed to a number of factors. Increased storage capacity has enabled us to hold larger stock quantities and expand our range. This, combined with additions to our staff team, allow us to process customer orders more efficiently, and give the customer greater choice.

‘Popular products in this quarter have included the ASO Safety Solutions range, radio remote systems and personalised ARCA enclosures. Also, the ability to offer competitive prices on all the major names in gate and garage automation has been beneficial.

‘We have put a lot of time and energy in to improving our customer support, both pre and post purchase. We felt confident this hard work would be beneficial and now our customers and the figures are validating our beliefs.’

EasyGates plan to continue investment in new systems to up efficiency allied to staff investment  product lines and convenient methods of ordering products. The company also plan on offering customers increased options on the personalisation of products.

The West Midlands based company has expanded their technical support team with the recruitment of a trainee technical advisor.

Timothy Kirton, 27 has qualified as an electrical installer and customer service and business manager, he joins the company from a retail management position.

Tim said: ‘I am really looking forward to the opportunity of growing my technical knowledge and understanding of the automation and access control sector. The team I am joining are committed and highly skilled in what they do.’

Steven Gooding, Operations Director at EasyGates said: ‘Our sales and technical support staff have a vast knowledge of our wide product range and are regularly trained on the latest additions to ensure we are well equipped to support our customer’s needs’.

 

Posted in Access Control, NewsTop Of PageHome Page